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Forum Discussion
tbrock47
Dec 19, 2017Guide
CM1000 Frequent Disconnects
I have been getting frequent but brief diconnections using the modem lately. I have already had a Comcast tech out to look at my line levels and any other issues, and he signed off on everything aft...
tbrock47
Dec 19, 2017Guide
I do in fact now have 3.01.04 after a reboot. I'll monitor my situation over the next week or so and see if I still continue to have issues.
tbrock47
Dec 26, 2017Guide
I got a few more of those warning messages the next day (20th), but nothing since (going on 6 days now).
I've also been on vacation so I haven't been able to closly monitor my VPN connectivity issues with my office, but at a glance, it seems to have been more stable post firmware upgrade.
- tbrock47Jan 16, 2018Guide
So i've had a few more disconnections, but nothing like I was experencing before.
I did however have an event today where my internet completely went out.
After various troubleshooting steps, the ISP and I figured out that the modem was not handing out an IP address to the connected client. Be that a router or a directly attached PC.
The rep reinnitialzed the router and the problem immediatly went away. I really hope that this was a fluke as I have already had more issues with this modem than I have ever had with all my prior modems put together.