NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

ossy43's avatar
ossy43
Aspirant
Jul 19, 2018

CM1000 not connecting at gigabit speeds

I'm having problems with my gigabit connection, I'm just able to get  350 Mbps instead of 900+

I already reset the modem, did factory reset.

Nothing works.

 

9 Replies

  • vkdelta's avatar
    vkdelta
    NETGEAR Employee Retired

    which ISP?

    have you confirmed that ISP has pushed correct bootfile/config file? 

    • ossy43's avatar
      ossy43
      Aspirant
      RCN in NYC.
      Yep according to them I should be getting gigabit speeds. But the max I get is 500mbps.
      Connecting direct the modem to my desktop computer using an ASUS XG-C100C 10G Network Adapter PCI-E x4 Card.
      • vkdelta's avatar
        vkdelta
        NETGEAR Employee Retired

        What FW are you on? 

         

        this looks could probably be configfile/bootfile or a capacity issue. Have you tried any other RCN supplied modem and recieved close to 800-900 Mbps ?