I have been having troubles with my CM1000 modem and everything that my ISP (Wave) and I have done have proven useless. I am paying for 1GBps speeds and am only recieveing around 400-500MBps max. I called Wave a few weeks ago about the slow speeds. The techs came out and checked EVERYTHING. At the end when all was exhusted he decided to swap the modem. The modem he linked up was reaching 800-1100MBps speeds even through my network with my rrouter attached. The CM1000 gets have that directly connected without any network devices. So it isn't my NIC, router (Nighthawk), or my cables it is the modem. We already even factory reset it and Wave pushed the most up to date FW and config file. On thier end they are showing I should be hitting over 1000MBps easily.
Here is the modem cable connection values. Any help would be appriciated it. Thanks in advance.
| Frequency start Value |
| This field below allows you to modify the frequency the cable modem start with its scan during initialization and registration. Enter the new start frequency and restart the cable modem for it to take effect. |
|
|
|
| <tabindex=-1>Startup Procedure |
| Procedure |
Status |
Comment |
| Acquire Downstream Channel |
543000000 Hz |
Locked |
| Connectivity State |
OK |
Operational |
| Boot State |
OK |
Operational |
| Security |
Enable |
BPI+ |
| IP Provisioning Mode |
Honor MDD |
IPv4 only |
|
|
| <tabindex=-1>Downstream Bonded Channels |
| Channel |
Lock Status |
Modulation |
Channel ID |
Frequency |
Power |
SNR / MER |
Unerrored Codewords |
Correctable Codewords |
Uncorrectable Codewords |
| 1 |
Locked |
QAM256 |
1 |
543000000 Hz |
3.0 dBmV |
40.1 dB |
345921312 |
0 |
0 |
| 2 |
Locked |
QAM256 |
2 |
549000000 Hz |
2.9 dBmV |
40.2 dB |
345935130 |
0 |
0 |
| 3 |
Locked |
QAM256 |
3 |
555000000 Hz |
3.0 dBmV |
40.1 dB |
345941372 |
0 |
0 |
| 4 |
Locked |
QAM256 |
4 |
561000000 Hz |
3.0 dBmV |
39.9 dB |
345947260 |
0 |
0 |
| 5 |
Locked |
QAM256 |
5 |
567000000 Hz |
3.0 dBmV |
40.0 dB |
345963122 |
0 |
0 |
| 6 |
Locked |
QAM256 |
6 |
573000000 Hz |
2.9 dBmV |
39.8 dB |
345970514 |
0 |
0 |
| 7 |
Locked |
QAM256 |
7 |
579000000 Hz |
3.3 dBmV |
40.1 dB |
345976004 |
0 |
0 |
| 8 |
Locked |
QAM256 |
8 |
585000000 Hz |
2.9 dBmV |
39.8 dB |
346429830 |
0 |
0 |
| 9 |
Locked |
QAM256 |
9 |
591000000 Hz |
3.3 dBmV |
40.0 dB |
346438708 |
0 |
0 |
| 10 |
Locked |
QAM256 |
10 |
597000000 Hz |
3.2 dBmV |
40.1 dB |
346448618 |
0 |
0 |
| 11 |
Locked |
QAM256 |
11 |
603000000 Hz |
3.1 dBmV |
40.0 dB |
346458271 |
0 |
0 |
| 12 |
Locked |
QAM256 |
12 |
609000000 Hz |
3.0 dBmV |
40.0 dB |
346468434 |
0 |
0 |
| 13 |
Locked |
QAM256 |
13 |
615000000 Hz |
2.9 dBmV |
40.0 dB |
346477484 |
0 |
0 |
| 14 |
Locked |
QAM256 |
14 |
621000000 Hz |
2.9 dBmV |
39.9 dB |
346484615 |
0 |
0 |
| 15 |
Locked |
QAM256 |
15 |
627000000 Hz |
2.9 dBmV |
40.1 dB |
346496419 |
0 |
0 |
| 16 |
Locked |
QAM256 |
16 |
633000000 Hz |
3.0 dBmV |
40.1 dB |
346503752 |
0 |
0 |
| 17 |
Locked |
QAM256 |
17 |
639000000 Hz |
3.1 dBmV |
40.1 dB |
346513617 |
0 |
0 |
| 18 |
Locked |
QAM256 |
18 |
645000000 Hz |
3.2 dBmV |
40.2 dB |
346523906 |
0 |
0 |
| 19 |
Locked |
QAM256 |
19 |
651000000 Hz |
3.4 dBmV |
40.1 dB |
346531922 |
0 |
0 |
| 20 |
Locked |
QAM256 |
20 |
657000000 Hz |
3.5 dBmV |
40.3 dB |
346542151 |
0 |
0 |
| 21 |
Locked |
QAM256 |
21 |
663000000 Hz |
3.7 dBmV |
40.3 dB |
346551429 |
0 |
0 |
| 22 |
Locked |
QAM256 |
22 |
669000000 Hz |
3.7 dBmV |
40.4 dB |
346560520 |
0 |
0 |
| 23 |
Locked |
QAM256 |
23 |
675000000 Hz |
3.4 dBmV |
40.2 dB |
346569123 |
0 |
0 |
| 24 |
Locked |
QAM256 |
24 |
681000000 Hz |
3.4 dBmV |
40.5 dB |
346579046 |
0 |
0 |
| 25 |
Locked |
QAM256 |
25 |
687000000 Hz |
3.2 dBmV |
40.5 dB |
346588286 |
0 |
0 |
| 26 |
Locked |
QAM256 |
26 |
693000000 Hz |
2.8 dBmV |
40.3 dB |
346598390 |
0 |
0 |
| 27 |
Locked |
QAM256 |
27 |
699000000 Hz |
2.5 dBmV |
40.2 dB |
346607201 |
0 |
0 |
| 28 |
Locked |
QAM256 |
28 |
705000000 Hz |
2.2 dBmV |
40.1 dB |
346615339 |
0 |
0 |
| 29 |
Locked |
QAM256 |
29 |
711000000 Hz |
2.3 dBmV |
40.0 dB |
346627133 |
0 |
0 |
| 30 |
Locked |
QAM256 |
30 |
717000000 Hz |
2.1 dBmV |
39.9 dB |
346632028 |
0 |
0 |
| 31 |
Locked |
QAM256 |
31 |
723000000 Hz |
2.1 dBmV |
39.8 dB |
346638241 |
0 |
0 |
| 32 |
Locked |
QAM256 |
32 |
729000000 Hz |
2.3 dBmV |
39.8 dB |
346645960 |
0 |
0 |
|
|
| <tabindex=-1>Upstream Bonded Channels |
| Channel |
Lock Status |
Modulation |
Channel ID |
Frequency |
Power |
| 1 |
Locked |
ATDMA |
1 |
21000000 Hz |
43.0 dBmV |
| 2 |
Locked |
ATDMA |
3 |
28400000 Hz |
44.8 dBmV |
| 3 |
Locked |
ATDMA |
5 |
35800000 Hz |
44.8 dBmV |
| 4 |
Not Locked |
Unknown |
0 |
0 Hz |
0.0 dBmV |
| 5 |
Not Locked |
Unknown |
0 |
0 Hz |
0.0 dBmV |
| 6 |
Not Locked |
Unknown |
0 |
0 Hz |
0.0 dBmV |
| 7 |
Not Locked |
Unknown |
0 |
0 Hz |
0.0 dBmV |
| 8 |
Not Locked |
Unknown |
0 |
0 Hz |
0.0 dBmV |
|
|
| <tabindex=-1>Downstream OFDM Channels |
| Channel |
Lock Status |
Modulation / Profile ID |
Channel ID |
Frequency |
Power |
SNR / MER |
Active Subcarrier Number Range |
Unerrored Codewords |
Correctable Codewords |
Uncorrectable Codewords |
| 1 |
Locked |
0, 1, 2, 3 |
33 |
447000000 Hz |
5.3 dBmV |
41.0 dB |
1108 ~ 2987 |
12303935 |
6763524 |
0 |
| 2 |
Not Locked |
0 |
0 |
0 Hz |
2.2 dBmV |
0.0 dB |
0 ~ 4095 |
0 |
0 |
0 |
|
|
| <tabindex=-1>Upstream OFDMA Channels |
| Channel |
Lock Status |
Modulation / Profile ID |
Channel ID |
Frequency |
Power |
| 1 |
Not Locked |
Unknown |
0 |
0 Hz |
0 dBmV |
| 2 |
Not Locked |
Unknown |
0 |
0 Hz |
0 dBmV |
|
