NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Vwrabbit23
Mar 28, 2024Tutor
CM100v2 REBOOT LOOP
Since Xfinity started their 10G network upgrade my modem won't connect and will reboot several times before it stop. In order to get the modem to connect and stay connected is to manually specify a ...
- Mar 29, 2024
Not sure what splitter you added but you dropped quite a few points on the downstream and increased your upstream to a level that can potentially cause errors.
If you used a double/triple splitter, pull it back out, as it shouldn't be dropping power that much and putting that much resistance in line.
If it were me, I'd directly connect it to where the coax comes in, and when you get the errors, call xfinity and have them come check the line. By directly connecting it, you ensure there isn't anything in the home causing issues that xfinity can bill you for.
Vwrabbit23
Apr 03, 2024Tutor
looks like the rebooting issue resolved by itself. My area experienced a non-planned outage and after that the modem completed the reboot without have to manually specify the starting frequency.
My upload speed is not what I should get but it's ok for now. It is just too painful to deal with Xfinity support.
One question I forgot to ask: The CM1000v2 should be able to get 100mbps for the upload, correct?
- plemansApr 03, 2024Guru - Experienced User
No. The CM1000v2 isn't part of the next gen speeds.
The only netgear ones approved right now are the CM2500, CM3000, and the CBR750.
The cm2050v was on there but was removed.
here's their current list: