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Forum Discussion

J5150's avatar
J5150
Aspirant
Jan 29, 2019

CM1100 Cable Modem NOT Charter/Spectrum Compatible

I'm pretty frustrated.  Purchased a CM1100 cable modem from Costco.com because it shows Charter/Spectrum compatible... yet when I went to activate it - they say it's NOT compatible.  Escalated to mul...
Hardware
jcallin's avatar
jcallin
Aspirant
Apr 13, 2019
Has anyone else had luck with activating the CM1100 on spectrum? I have done some research and seen that people have had success but most of the success was because they reached out to Netgear. That seems silly because obviously it works so why give everyone the run around?
Mm530's avatar
Mm530
Tutor
May 03, 2019
I would like to know if I have this modem. I still need help from Netgear rep to reach out to Sprectrum to activate it?
  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    May 03, 2019

    No, you need to contact your ISP and talk to someone there to activate it. You need to make sure they support it first. 

    Mm530 wrote:
    I would like to know if I have this modem. I still need help from Netgear rep to reach out to Sprectrum to activate it?