NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

J5150's avatar
J5150
Aspirant
Jan 29, 2019

CM1100 Cable Modem NOT Charter/Spectrum Compatible

I'm pretty frustrated.  Purchased a CM1100 cable modem from Costco.com because it shows Charter/Spectrum compatible... yet when I went to activate it - they say it's NOT compatible.  Escalated to mul...
Hardware
Mm530's avatar
Mm530
Tutor
May 03, 2019
I would like to know if I have this modem. I still need help from Netgear rep to reach out to Sprectrum to activate it?
FURRYe38's avatar
FURRYe38
Guru - Experienced User
May 03, 2019

No, you need to contact your ISP and talk to someone there to activate it. You need to make sure they support it first. 

Mm530 wrote:
I would like to know if I have this modem. I still need help from Netgear rep to reach out to Sprectrum to activate it?