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Forum Discussion

J5150's avatar
J5150
Aspirant
Jan 29, 2019

CM1100 Cable Modem NOT Charter/Spectrum Compatible

I'm pretty frustrated.  Purchased a CM1100 cable modem from Costco.com because it shows Charter/Spectrum compatible... yet when I went to activate it - they say it's NOT compatible.  Escalated to mul...
Hardware
Mm530's avatar
Mm530
Tutor
May 04, 2019

 

vkdelta,

i just bought this same modem from Costco. Would you be able to help me in getting this modem to be recognized on Spectrum’s system.  I believe there are numerous other users out there having the same problem.  Is there anyway that Netgear would reach out to Spectrum in resolving this. Thank you very much for your help

FURRYe38's avatar
FURRYe38
Guru - Experienced User
May 06, 2019

vkdelta 

Mm530 wrote:

 

vkdelta,

i just bought this same modem from Costco. Would you be able to help me in getting this modem to be recognized on Spectrum’s system.  I believe there are numerous other users out there having the same problem.  Is there anyway that Netgear would reach out to Spectrum in resolving this. Thank you very much for your help