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Forum Discussion
J5150
Jan 29, 2019Aspirant
CM1100 Cable Modem NOT Charter/Spectrum Compatible
I'm pretty frustrated. Purchased a CM1100 cable modem from Costco.com because it shows Charter/Spectrum compatible... yet when I went to activate it - they say it's NOT compatible. Escalated to mul...
Mm530
May 04, 2019Tutor
vkdelta,
i just bought this same modem from Costco. Would you be able to help me in getting this modem to be recognized on Spectrum’s system. I believe there are numerous other users out there having the same problem. Is there anyway that Netgear would reach out to Spectrum in resolving this. Thank you very much for your help
vkdelta
May 06, 2019NETGEAR Employee Retired
Please PM me the details (CM MAC, Account #, holder name, holders phone, summarize the issue) . I will help to fix it with Spectrum operations team.
- Chris11271984May 28, 2019GuideI am looking into buying this modem and spectrum keeps trying to tell me this modem to be under their minimally qualified modems. Has anyone that has actually gotten it activated had any problems, good experiences? And also what do I need to actually get this thing activated as spectrum just doesnt want to do it? Also I've been told you cannot use your own modem on gigabit service with them?