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trw117's avatar
trw117
Aspirant
Oct 08, 2020
Solved

CM1150 - ethernet ports on the back

Should all 4 ports work on the back of the modem?  When I spoke to technical support at Netgear they said only one would work at a time.  When I spoke to Comcast, they said all 4 should work.  Who is right?  The wi-fi is Linksys Velop and is plugged into one of the four ports on the modem, and it works fine (out of any of the 4 ports).  But when I plug my computer directly into the modem, the computer can't ever connect to the internet.  I have to plug my computer ethernet cord into the back of the wi-fi pod.

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