NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
DanMc85
Aug 27, 2019Tutor
CM1150V LACP LAGG Firmware Issue - Comcast V2.02.04 and V2.02.03
Anyone else notice issues with the Netgear CM1150V running on Comcast with the V2.02.x firmware? Particularlly with LACP/LAGG (IEEE 802.3ad) Ethernet Port Aggregation Enabled? I have noticed this...
couchgate
Dec 02, 2019Tutor
ThePiston450 wrote:
I’m past the return period unfortunately. I would love to try the cm1100 however I am on a triple play and if it doesn’t have voice jacks (which I don’t use) then the Comcast won’t activate it. I could go back to Comcast and get their equipment but now I’m stuck with a modem that I paid for that doesn’t do what it’s advertised to do. I’m not the only one frustrated with this situation. Perhaps I ask netgear to buy my equipment back? As one person stated previously, i don’t understand how this passed QA.
Comcast will activate a non-voice modem, you just have to be kind of sneaky about it. I was able to activate a SB8200 after activating a CM1150V but I believe that the trick is doing it through support chat so that they don't ask too many questions. On my triple play account, both the SB8200 and CM1150V show up, but I am only actually using the SB8200.
FURRYe38 - does the CM1100 not have the same issues as the CM1150V for LAG? And does the same apply to the CM1200?
FURRYe38
Dec 03, 2019Guru - Experienced User
Both my CM1100/1200 don't have any LAG issues. LAG works with my R7960P with LAG enabled on the router. Only one problem seen with the 1200 is that some users are seeing speed slow downs when LAG is enabled on this model modem with there ISPs. NG is aware and working on it. I have my 1100 online currently. I'm not using LAG at the moment, however I have two separate orbi systems connected to each port on the modem geting different WAN IPs and speeds are mostly to spec. Seeing near 900Mpbs. Really is nice being able to have two separate networks running off 1 modem. :smileyvery-happy:
couchgate wrote:Comcast will activate a non-voice modem, you just have to be kind of sneaky about it. I was able to activate a SB8200 after activating a CM1150V but I believe that the trick is doing it through support chat so that they don't ask too many questions. On my triple play account, both the SB8200 and CM1150V show up, but I am only actually using the SB8200.
FURRYe38 - does the CM1100 not have the same issues as the CM1150V for LAG? And does the same apply to the CM1200?
- Skeeterslint667Dec 04, 2019Star
FURRYe38 wrote:Both my CM1100/1200 don't have any LAG issues. LAG works with my R7960P with LAG enabled on the router. Only one problem seen with the 1200 is that some users are seeing speed slow downs when LAG is enabled on this model modem with there ISPs. NG is aware and working on it. I have my 1100 online currently. I'm not using LAG at the moment, however I have two separate orbi systems connected to each port on the modem geting different WAN IPs and speeds are mostly to spec. Seeing near 900Mpbs. Really is nice being able to have two separate networks running off 1 modem. :smileyvery-happy:
couchgate wrote:Comcast will activate a non-voice modem, you just have to be kind of sneaky about it. I was able to activate a SB8200 after activating a CM1150V but I believe that the trick is doing it through support chat so that they don't ask too many questions. On my triple play account, both the SB8200 and CM1150V show up, but I am only actually using the SB8200.
FURRYe38 - does the CM1100 not have the same issues as the CM1150V for LAG? And does the same apply to the CM1200?
The slowdown problen is the same problem on the CM1150v that the other models experience. The firmware is in Comcasts hands it's just a waiting game at this point when they push it out.
- FURRYe38Dec 04, 2019Guru - Experienced User
Hopefully CC will get the FW pushed for you.
- WildbobJan 06, 2020Guide
I have the same issue. CM1150V ->LACP->RAX80 WIFI router.
My Xfinity download speeds drop from about 1024mbps to 12-20mbps every 24hrs unless I reset one leg of the LACP pair. I've just been unplugging WAN1 and plugging it back in. As soon as the link resets my speeds are back up to 1G.
- WildbobJan 06, 2020Guide
Hi,
I opened a chat support ticket with Xfinity tonight and the rep said she updated the firmware to v5.0.. The modem rebooted and still reports V2.02.04. She said it will update to the correct version in a couple of hours, so not sure if it happens during the maintenence widow around 4am or what. I'll report back tomorrow. I attached a screencap of the chat session.
- WildbobJan 07, 2020Guide
I don't know what that agent was smoking, but apparently there is no V5.0, another agent said the latest they had was V2.3.x... They weren't able to push that via the WAN, but scheduled a physical installation from a tech. We'll see how that turns out
- Skeeterslint667Jan 08, 2020Star
Wildbob wrote:I don't know what that agent was smoking, but apparently there is no V5.0, another agent said the latest they had was V2.3.x... They weren't able to push that via the WAN, but scheduled a physical installation from a tech. We'll see how that turns out
Don't expect much from that visit either.
- WildbobJan 08, 2020Guide
Indeed.. no luck with the tech either, the guy was totally cool, but alas, nothing he could do.
- ixistJan 08, 2020Aspirant
Thanks for the updates Wildbob.
You would think Netgear would make some effort to influence Comcast to push an update. Their modem is not delivering advertised capabilities.
ThePiston450 +1 I'm in the same boat as you and equally frustrated. Past return period.
Sounds silly, but I am thinking that maybe I get a programmable outlet timer that resets the modem nightly.
- estradadadJan 09, 2020StarI've given up and just use 1 port.
- NVRSAWM3CMNGJan 15, 2020TutorDude just disable agg and run 1 cable. I’m pulling 986/42 consistent. No restarting, no slow down, no problem.
- AuxNukeFeb 02, 2020Initiate
My quartely check in to see if anything has been updated here.
Really wishing I had gone with a different modem vendor :(
- estradadadFeb 02, 2020StarYou and me both, you and me both...crickets from both vendors and finger pointing. And really is an issue that they advertise it and don't deliver. 👨⚖️⚠️
- FURRYe38Feb 02, 2020Guru - Experienced User
"Dude just disable agg and run 1 cable. I’m pulling 986/42 consistent. No restarting, no slow down, no problem." :smileywink:
- estradadadFeb 02, 2020StarI am dude, but the point we are making is that it should work as intended, advertised and reason we bought it.
- FURRYe38Feb 03, 2020Guru - Experienced User
We get that. And thats something you'll have to wait for NG and ISPs to get working. For now, use it with LAG disable or find something else that doe work for your needs. Any one tried the CM1100?
- estradadadFeb 03, 2020StarThanks. We get that too and already doing that.
- FURRYe38Feb 03, 2020Guru - Experienced User
Good luck.
- YoungSpicketFeb 08, 2020StarIt’s been like that for almost a year. Take it back and get a Motorola.
- estradadadFeb 12, 2020StarYes, thanks. It's the only choice at this stage since it's evident that it won't be resolved anytime soon or at least have a definitive response or timeline from the responsible party.