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Forum Discussion
jpwesterman
Jan 23, 2023Aspirant
CM1200 Downstream light blinking and Cox wont help
For a couple of weeks now we will get sudden drops during the day needing to restart the modem and router to gain service. Since then the downstream arrow has been blinking. I contacted Cox and of co...
plemans
Jan 24, 2023Guru - Experienced User
Your log indicates line issues.
But its tough to tell without the cable connections page. Sometimes its to low of power and sometimes to high.
Or sometimes its just straight up issues.
If you can post that back here, it gives us a little direction to point you in.
In the mean time, you can start with removing any amplifiers, signal attenuators, or splitters from the coax.
From there check the line for kinks, damage, moisture in the line.
Check the connectors for improperly made ends, foil touching the copper coax line, loose connections, bad/old/cheap connectors, or corroded connections. Replace them if you do.
If you can, simply connect the modem right where the coax comes into the home. This prevents wiring in the home from being the issue. And some ISP’s charge if the wiring issue is in the home. So this helps prevent this.