NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

SPINTIME's avatar
SPINTIME
Aspirant
Oct 13, 2020

CM1200 Modem Problems

Please can someone help me with why my new modem would be doing this to my channels? Im running through Mediacom for the ISP. They dont have any info about this since its customer owned modem. If the...
Firmware
Hardware
Troubleshooting
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Oct 13, 2020

Disable LAG on the modem.

Have the ISP check the signal and line quality UP to the modem. 
Be sure there are no coax cable line splitters in the between the modem and ISP service box. 
Be sure your using good quality RG6 coax cable up to the modem. 
Be sure to power OFF the modem for 1 minute them back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853

SPINTIME wrote:

Please can someone help me with why my new modem would be doing this to my channels? Im running through Mediacom for the ISP. They dont have any info about this since its customer owned modem. If there are any experts or anyone has true insight here please and thanks for answering!