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Azriel's avatar
Azriel
Follower
Aug 22, 2019

Cm1200 not connected to smarthome

Purchased smart home with echo dot, SmartThings hub, Honeywell thermostat, ring doorbell, Kwikset smart door lock all connected to a Ruckus ICX 7150-C12P. My X10 is connected to the CM1200 and so is the ICX 7150-C12P. My problem is that it’s not communicating anymore. I’ve power cycled all three units and no comms. ISP has refreshed signals but same problem. Is there something I’m missing?

2 Replies

  • > [...] My X10 is connected to the CM1200 and so is the ICX 7150-C12P.
    > [...]

     

       Connect WAN/Internet port of the "X10" (not a model number) router to
    the "LAN 1" port of the CM1200.  Connect the switch to a LAN port on the
    "X10".

     

       Visit http://netgear.com/support , put in your modem model number,
    and look for Documentation.  Get the User Manual.  Read.  Look for "LAN
    ports".  Keep reading.

  • vkdelta's avatar
    vkdelta
    NETGEAR Employee Retired

    Always ONLY connect 1 device behind Cable unless you have multiple IP service from your ISP (which many folks do not have).

     

    CM1200 - > NightHawk X10 -> Ruckus switch --> all the wired devices.

     

    Other 3 ports behind CM1200 should not be used unless you have Multiple IP service from your ISP