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Forum Discussion
CM1200 suddenly dropping on Comcast
I am suddenly having the same issue. Have to turn the modem off, wait a minute then turn back on. It's good for a bit, then it happens again. Times are totally random that it goes down. All lights sh...
I have checked the line. Thing is, it comes directly from the pole to the box located on my back porch. Last tech never locked box back up so I can just open it up. It looks fine. Goes from there straight into the modem. Wire was fed thru a previous hole so there is no 3rd connection (like a normal coaxial plate you would hook coax to.
Sounds like you've checked what you can. Time to choose one of the 3 options listed above to fix it. ISP's stink to deal with. Their first response is always "its not our line".