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Forum Discussion

Mars_Yard's avatar
Mars_Yard
Aspirant
Feb 17, 2023

CM2000 lasts 18 months?

Got this CM2000 in 2021 July now its dead. And thats it? 18 months of use is all we can expect for a $280 Modem. Seriously? Its sits on an ATS spanning two UPS's (APC 5k's) and on lightning arrest...
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FURRYe38's avatar
FURRYe38
Guru - Experienced User
Feb 17, 2023

What do you mean by "dies"? 

Does it not power ON or can you not access the modems web page at 192.168.100.1 at all with a wired PC connected in back? 

Mars_Yard's avatar
Mars_Yard
Aspirant
Feb 17, 2023
Does not power on.
Swapped 12v dc adapter no power on.
Added an ammeter to the device to check for amp draw when it starts, none.
No lights. Just dead
  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Feb 18, 2023

    OK, I've passed this on to NG. The weekend here so may not see anything until next week. 

    Will keep on it.