CM2500 poor status - upstream

Question

My internet drops randomly numerous times per day. I have talked with Spectrum a couple of times and had a tech out. They say everything is good on their end. I installed a new CM2500. the upstream status says poor. My levels all look good. Any thoughts?

Startup Procedure

Procedure	Status	Comment
Acquire Downstream Channel	639000000 Hz	Locked
Connectivity State	OK	Operational
Boot State	OK	Operational
Security	Enabled	BPI+
IP Provisioning Mode	IPv6 Only	IPv6 only

Downstream Bonded Channels

Channel	Lock Status	Modulation	Channel ID	Frequency	Power	SNR	Correctables	Uncorrectables
1	Locked	QAM256	31	639000000 Hz	1.8 dBmV	43.6 dB	9	28
2	Locked	QAM256	1	465000000 Hz	4.3 dBmV	44.7 dB	0	0
3	Locked	QAM256	2	471000000 Hz	3.8 dBmV	44.4 dB	0	0
4	Locked	QAM256	3	477000000 Hz	3.2 dBmV	44.0 dB	0	0
5	Locked	QAM256	4	483000000 Hz	3.2 dBmV	44.1 dB	0	0
6	Locked	QAM256	5	489000000 Hz	3.8 dBmV	44.5 dB	0	0
7	Locked	QAM256	6	495000000 Hz	3.7 dBmV	44.5 dB	0	0
8	Locked	QAM256	7	501000000 Hz	2.9 dBmV	44.0 dB	0	0
9	Locked	QAM256	8	507000000 Hz	2.7 dBmV	43.9 dB	0	0
10	Locked	QAM256	9	513000000 Hz	3.2 dBmV	44.2 dB	0	0
11	Locked	QAM256	10	519000000 Hz	3.4 dBmV	44.4 dB	0	0
12	Locked	QAM256	11	525000000 Hz	3.1 dBmV	44.0 dB	0	0
13	Locked	QAM256	12	531000000 Hz	3.3 dBmV	44.1 dB	0	0
14	Locked	QAM256	13	537000000 Hz	3.2 dBmV	44.1 dB	0	0
15	Locked	QAM256	15	549000000 Hz	3.0 dBmV	44.0 dB	0	0
16	Locked	QAM256	16	555000000 Hz	2.8 dBmV	43.8 dB	0	0
17	Locked	QAM256	17	561000000 Hz	3.1 dBmV	44.1 dB	0	0
18	Locked	QAM256	18	567000000 Hz	3.0 dBmV	44.1 dB	0	0
19	Locked	QAM256	19	573000000 Hz	2.7 dBmV	43.8 dB	0	0
20	Locked	QAM256	20	579000000 Hz	2.6 dBmV	43.8 dB	0	0
21	Locked	QAM256	21	585000000 Hz	2.8 dBmV	43.9 dB	0	0
22	Locked	QAM256	22	591000000 Hz	2.7 dBmV	44.0 dB	0	0
23	Locked	QAM256	23	597000000 Hz	2.1 dBmV	43.5 dB	0	0
24	Locked	QAM256	24	603000000 Hz	1.8 dBmV	43.3 dB	0	0
25	Locked	QAM256	26	609000000 Hz	2.2 dBmV	43.8 dB	0	0
26	Locked	QAM256	27	615000000 Hz	2.3 dBmV	43.4 dB	0	0
27	Locked	QAM256	28	621000000 Hz	1.7 dBmV	43.4 dB	0	0
28	Locked	QAM256	29	627000000 Hz	1.4 dBmV	43.2 dB	0	0
29	Locked	QAM256	30	633000000 Hz	1.6 dBmV	43.5 dB	0	0
30	Locked	QAM256	32	645000000 Hz	1.2 dBmV	43.3 dB	0	0
31	Locked	QAM256	33	651000000 Hz	0.7 dBmV	42.9 dB	0	0
32	Not Locked	Unknown	0	0 Hz	0.0 dBmV	0.0 dB	0	0

Upstream Bonded Channels (Partial Service)

Channel	Lock Status	US Channel Type	Channel ID	Symbol Rate	Frequency	Power
1	Locked	ATDMA	4	5120 Ksym/sec	37400000 Hz	39.3 dBmV
2	Locked	ATDMA	1	5120 Ksym/sec	18200000 Hz	39.3 dBmV
3	Locked	ATDMA	2	5120 Ksym/sec	24600000 Hz	39.3 dBmV
4	Locked	ATDMA	3	5120 Ksym/sec	31000000 Hz	39.3 dBmV
5	Not Locked	Unknown	0	0	0	0.0 dBmV
6	Not Locked	Unknown	0	0	0	0.0 dBmV
7	Not Locked	Unknown	0	0	0	0.0 dBmV
8	Not Locked	Unknown	0	0	0	0.0 dBmV

Downstream OFDM Channels

Channel	Lock Status	Profile ID	Channel ID	Frequency	Power	SNR / MER	Active Subcarrier Number Range	Unerrored Codewords	Correctable Codewords	Uncorrectable Codewords
1	Locked	0 ,1 ,2	25	662000000 Hz	1.48 dBmV	43.0 dB	1108 ~ 2987	1582859697	1268745916	157932
2	Not Locked	0	0	0 Hz	0 dBmV	0 dB	0 ~ 4095	0	0	0

Upstream OFDMA Channels

Channel	Lock Status	Modulation / Profile ID	Channel ID	Frequency	Power
1	Not Locked	9 ,13	9	37925000 Hz	44.8 dBmV
2	Not Locked	9 ,13	10	104800000 Hz	44.8 dBmV

FURRYe38 · Answer

Please post a copy and paste of the modems event log page.https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router
Have the ISP check the signal and line quality UP to the modem.&nbsp;Be sure the ISP provisions the modem correctly.Be sure there are no coax cable line splitters in the between the modem and ISP service box.&nbsp;Be sure your using good quality RG6 coax cable up to the modem.&nbsp;Start with removing any amplifiers, signal attenuators, or splitters from the coax.From there check the line for kinks, damage, moisture in the line.Check the connectors for improperly made ends, foil touching the copper coax line, loose connections, bad/old/cheap connectors, or corroded connections. Replace them if you do.Be sure to power OFF the modem for 1 minute then back ON.https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853https://kb.netgear.com/24311/Power-level-guidelines-for-a-NETGEAR-cable-modem-routerhttps://www.duckware.com/tech/solving-intermittent-cable-modem-issues.html

plemans · Answer

the problem is that they aren't really balanced out. If the upstream is that low, you'd expect your downstream to be significantly higher. An upstream of 39dbmv means you're right next to the hub but the upstream is indicating you're a ways away from the hub.&nbsp;

Dvankouwenberg · Answer

Spectrum came out and made adjustments.&nbsp; See below details.&nbsp; One had out outage last night.&nbsp;Startup ProcedureProcedureStatusCommentAcquire Downstream Channel477000000 HzLockedConnectivity StateOKOperationalBoot StateOKOperationalSecurityEnabledBPI+IP Provisioning ModeIPv6 OnlyIPv6 only&nbsp;Downstream Bonded ChannelsChannelLock StatusModulationChannel IDFrequencyPowerSNRCorrectablesUncorrectables1LockedQAM2563477000000 Hz-2.1 dBmV43.3 dB17542LockedQAM2561465000000 Hz-1.2 dBmV44.1 dB003LockedQAM2562471000000 Hz-1.5 dBmV43.9 dB004LockedQAM2564483000000 Hz-2.3 dBmV43.3 dB005LockedQAM2565489000000 Hz-1.7 dBmV43.8 dB006LockedQAM2566495000000 Hz-1.8 dBmV43.8 dB007LockedQAM2567501000000 Hz-2.7 dBmV43.2 dB008LockedQAM2568507000000 Hz-2.9 dBmV43.1 dB009LockedQAM2569513000000 Hz-2.5 dBmV43.3 dB0010LockedQAM25610519000000 Hz-2.3 dBmV43.5 dB0011LockedQAM25611525000000 Hz-2.8 dBmV43.1 dB0012LockedQAM25612531000000 Hz-2.7 dBmV43.0 dB0013LockedQAM25613537000000 Hz-2.6 dBmV43.1 dB0014LockedQAM25615549000000 Hz-2.9 dBmV43.0 dB0015LockedQAM25616555000000 Hz-3.2 dBmV42.8 dB0016LockedQAM25617561000000 Hz-3.0 dBmV43.0 dB0017LockedQAM25618567000000 Hz-3.0 dBmV43.0 dB0018LockedQAM25619573000000 Hz-3.5 dBmV42.6 dB0019LockedQAM25620579000000 Hz-3.5 dBmV42.7 dB0020LockedQAM25621585000000 Hz-3.3 dBmV42.9 dB0021LockedQAM25622591000000 Hz-3.3 dBmV42.9 dB0022LockedQAM25623597000000 Hz-4.0 dBmV42.5 dB0023LockedQAM25624603000000 Hz-4.3 dBmV42.3 dB0024LockedQAM25626609000000 Hz-3.9 dBmV42.7 dB0025LockedQAM25627615000000 Hz-3.8 dBmV42.5 dB0026LockedQAM25628621000000 Hz-4.5 dBmV42.3 dB0027LockedQAM25629627000000 Hz-4.9 dBmV42.0 dB0028LockedQAM25630633000000 Hz-4.6 dBmV42.3 dB0029LockedQAM25631639000000 Hz-4.5 dBmV42.3 dB0030LockedQAM25632645000000 Hz-5.0 dBmV42.1 dB0031LockedQAM25633651000000 Hz-5.6 dBmV41.6 dB0032Not LockedUnknown00 Hz0.0 dBmV0.0 dB00&nbsp;Upstream Bonded ChannelsChannelLock StatusUS Channel TypeChannel IDSymbol RateFrequencyPower1LockedATDMA15120 Ksym/sec18200000 Hz38.5 dBmV2LockedATDMA25120 Ksym/sec24600000 Hz40.0 dBmV3LockedATDMA35120 Ksym/sec31000000 Hz41.3 dBmV4LockedATDMA45120 Ksym/sec37400000 Hz42.0 dBmV5Not LockedUnknown0000.0 dBmV6Not LockedUnknown0000.0 dBmV7Not LockedUnknown0000.0 dBmV8Not LockedUnknown0000.0 dBmV&nbsp;Downstream OFDM ChannelsChannelLock StatusProfile IDChannel IDFrequencyPowerSNR / MERActive SubcarrierNumber RangeUnerroredCodewordsCorrectableCodewordsUncorrectableCodewords1Locked0 ,1 ,225662000000 Hz-4.92 dBmV41.5 dB1108 ~ 29872171077025208093254002Not Locked000 Hz0 dBmV0 dB0 ~ 4095000&nbsp;Upstream OFDMA ChannelsChannelLock StatusModulation / Profile IDChannel IDFrequencyPower1Locked10 ,13937925000 Hz36.3 dBmV2Locked12 ,1310104800000 Hz40.0 dBmV

Dvankouwenberg · Answer

Here is the log from the outage&gt;TimePriorityDescriptionWed Aug 28 13:54:05 2024(Notice (6))CM-STATUS message sent. Event Type Code: 4; Chan ID: 1 15; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;Wed Aug 28 13:53:51 2024(Warning (5))MDD message timeout;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;Wed Aug 28 13:44:45 2024(Warning (5))RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;Wed Aug 28 13:01:55 2024(Notice (6))CM-STATUS message sent. Event Type Code: 4; Chan ID: 1 15; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;Wed Aug 28 13:01:44 2024(Warning (5))MDD message timeout;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;Wed Aug 28 12:32:37 2024(Warning (5))RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;Wed Aug 28 12:26:20 2024(Notice (6))CM-STATUS message sent. Event Type Code: 4; Chan ID: 15; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;Wed Aug 28 12:26:05 2024(Warning (5))MDD message timeout;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;Wed Aug 28 12:14:50 2024(Warning (5))RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;Wed Aug 28 10:59:16 2024(Warning (5))DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;Wed Aug 28 10:59:16 2024(Notice (6))US profile assignment change. US Chan ID: 10; Previous Profile: 9 13; New Profile: 12 13.;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;Wed Aug 28 10:59:06 2024(Critical (3))No Ranging Response received - T3 time-out;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;Wed Aug 28 10:59:06 2024(Warning (5))REG-RSP-MP Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;Wed Aug 28 10:59:06 2024(Notice (6))US profile assignment change. US Chan ID: 9; Previous Profile: 13; New Profile: 10 13.;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;Wed Aug 28 10:59:01 2024(Warning (5))RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;Wed Aug 28 10:59:01 2024(Notice (6))DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2.;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;Wed Aug 28 10:59:00 2024(Notice (6))TLV-11 - unrecognized OID;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;Wed Aug 28 10:59:00 2024(Error (4))Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;Wed Aug 28 10:59:00 2024(Error (4))Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;Wed Aug 28 10:58:50 2024(Notice (6))Overriding MDD IP initialization parameters; IP provisioning mode = IPv6Wed Aug 28 10:58:38 2024(Critical (3))SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;Wed Aug 28 10:48:32 2024(Warning (5))ToD request sent - No Response received;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;Wed Aug 28 10:48:04 2024(Warning (5))MDD message timeout;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;Wed Aug 28 10:35:08 2024(Warning (5))RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;Wed Aug 28 06:32:51 2024(Critical (3))Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;Wed Aug 28 06:32:46 2024(Warning (5))MDD message timeout;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;Wed Aug 28 06:31:29 2024(Warning (5))RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;Wed Aug 28 05:13:10 2024(Warning (5))DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;Wed Aug 28 05:13:10 2024(Notice (6))US profile assignment change. US Chan ID: 10; Previous Profile: 10 13; New Profile: 11 13.;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;Wed Aug 28 05:13:10 2024(Warning (5))RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;Wed Aug 28 01:23:26 2024(Warning (5))MDD message timeout;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;Wed Aug 28 01:23:14 2024(Critical (3))Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;Wed Aug 28 01:23:12 2024(Warning (5))MDD message timeout;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;Tue Aug 27 23:22:56 2024(Warning (5))RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;Tue Aug 27 20:55:27 2024(Warning (5))DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;Tue Aug 27 20:55:27 2024(Notice (6))US profile assignment change. US Chan ID: 10; Previous Profile: 11 13; New Profile: 10 13.;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;Tue Aug 27 20:50:21 2024(Warning (5))DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;Tue Aug 27 20:50:21 2024(Notice (6))US profile assignment change. US Chan ID: 9; Previous Profile: 11 13; New Profile: 10 13.;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;Tue Aug 27 20:45:24 2024(Warning (5))DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;Tue Aug 27 20:45:24 2024(Notice (6))US profile assignment change. US Chan ID: 10; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;&nbsp;

FURRYe38 · Answer

Ok. Power levels are on the low side but in specs.&nbsp;
I know there ranging from low to lower values.&nbsp;
&nbsp;
I see lots of criticals, errors and warnings.&nbsp;Any Criticals, Errors or Warnings seen in the event logs needs to be reviewed and resolved by the ISP.&nbsp;Indicates a signal issue on the ISP line up to the modem. Hoping these will be less seen in the event logs. If they continue, reach out to the ISP and have them review this.&nbsp;

Forum Discussion

CM2500 poor status - upstream

5 Replies

Time	Priority	Description
Wed Aug 28 13:54:05 2024	(Notice (6))	CM-STATUS message sent. Event Type Code: 4; Chan ID: 1 15; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;
Wed Aug 28 13:53:51 2024	(Warning (5))	MDD message timeout;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;
Wed Aug 28 13:44:45 2024	(Warning (5))	RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;
Wed Aug 28 13:01:55 2024	(Notice (6))	CM-STATUS message sent. Event Type Code: 4; Chan ID: 1 15; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;
Wed Aug 28 13:01:44 2024	(Warning (5))	MDD message timeout;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;
Wed Aug 28 12:32:37 2024	(Warning (5))	RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;
Wed Aug 28 12:26:20 2024	(Notice (6))	CM-STATUS message sent. Event Type Code: 4; Chan ID: 15; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;
Wed Aug 28 12:26:05 2024	(Warning (5))	MDD message timeout;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;
Wed Aug 28 12:14:50 2024	(Warning (5))	RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;
Wed Aug 28 10:59:16 2024	(Warning (5))	DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;
Wed Aug 28 10:59:16 2024	(Notice (6))	US profile assignment change. US Chan ID: 10; Previous Profile: 9 13; New Profile: 12 13.;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;
Wed Aug 28 10:59:06 2024	(Critical (3))	No Ranging Response received - T3 time-out;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;
Wed Aug 28 10:59:06 2024	(Warning (5))	REG-RSP-MP Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;
Wed Aug 28 10:59:06 2024	(Notice (6))	US profile assignment change. US Chan ID: 9; Previous Profile: 13; New Profile: 10 13.;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;
Wed Aug 28 10:59:01 2024	(Warning (5))	RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;
Wed Aug 28 10:59:01 2024	(Notice (6))	DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2.;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;
Wed Aug 28 10:59:00 2024	(Notice (6))	TLV-11 - unrecognized OID;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;
Wed Aug 28 10:59:00 2024	(Error (4))	Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;
Wed Aug 28 10:59:00 2024	(Error (4))	Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;
Wed Aug 28 10:58:50 2024	(Notice (6))	Overriding MDD IP initialization parameters; IP provisioning mode = IPv6
Wed Aug 28 10:58:38 2024	(Critical (3))	SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
Wed Aug 28 10:48:32 2024	(Warning (5))	ToD request sent - No Response received;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;
Wed Aug 28 10:48:04 2024	(Warning (5))	MDD message timeout;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;
Wed Aug 28 10:35:08 2024	(Warning (5))	RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;
Wed Aug 28 06:32:51 2024	(Critical (3))	Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;
Wed Aug 28 06:32:46 2024	(Warning (5))	MDD message timeout;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;
Wed Aug 28 06:31:29 2024	(Warning (5))	RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;
Wed Aug 28 05:13:10 2024	(Warning (5))	DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;
Wed Aug 28 05:13:10 2024	(Notice (6))	US profile assignment change. US Chan ID: 10; Previous Profile: 10 13; New Profile: 11 13.;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;
Wed Aug 28 05:13:10 2024	(Warning (5))	RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;
Wed Aug 28 01:23:26 2024	(Warning (5))	MDD message timeout;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;
Wed Aug 28 01:23:14 2024	(Critical (3))	Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;
Wed Aug 28 01:23:12 2024	(Warning (5))	MDD message timeout;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;
Tue Aug 27 23:22:56 2024	(Warning (5))	RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;
Tue Aug 27 20:55:27 2024	(Warning (5))	DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;
Tue Aug 27 20:55:27 2024	(Notice (6))	US profile assignment change. US Chan ID: 10; Previous Profile: 11 13; New Profile: 10 13.;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;
Tue Aug 27 20:50:21 2024	(Warning (5))	DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;
Tue Aug 27 20:50:21 2024	(Notice (6))	US profile assignment change. US Chan ID: 9; Previous Profile: 11 13; New Profile: 10 13.;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;
Tue Aug 27 20:45:24 2024	(Warning (5))	DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;
Tue Aug 27 20:45:24 2024	(Notice (6))	US profile assignment change. US Chan ID: 10; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=e0:46:ee:90:96:4b;CMTS-MAC=00:01:5c:8b:9e:59;CM-QOS=1.1;CM-VER=3.1;