NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Patchwork
Jun 20, 2018Follower
CM400 Constant Red Power Light
Hi all,
I recently moved into a new apartment and started to set up my internet with a friends modem (CM400).
Before Comcast even showed up, I noticed the power led stayed at a constant red w...
DarrenM
Jun 21, 2018Sr. NETGEAR Moderator
I would first make sure that comcast transferred the modem correctly to your account. But you may need to contact netgear support if that is the only light on.
https://www.netgear.com/support/contact.aspx
DarrenM