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Forum Discussion
riggor9999
Dec 06, 2018Aspirant
CM500V - 450+ Mbps download speeds on Xfinity (Philadelphia area)
I just got and tested a CM500V. I have Xfinity 400/10 service. I am happy to to tell you I am getting 450+ Mbps download speeds in the Philadelphia area.
I don't understand why ... since Xfin...
riggor9999
Dec 07, 2018Aspirant
Can you elaborate? The modem is advertised / tech specs for 680 Mbps downloads. Why would the download speed be limited to 300 Mbps?
I called Netgear tech support before I purchased the modem - tyring to reconcile the 300 Mbps statements from Xfinity and other various review web sites, versus the Netgear published specs. He told me the modem is capable of 680 Mbps download - period. No concerns.
I don't want to find out 6 months from now - when I can no longer return the modem - that there is a mistake and I get throttled down to 300 Mbps.
vkdelta
Dec 07, 2018NETGEAR Employee Retired
modem is capable for 680 Mbps PHY rate. but that does not mean Comcast will provision it. comcast is the one that will be limiting speeds to 300Mbps.
you can check compatablity for voice devices for each service tier on this portal.
https://mydeviceinfo.xfinity.com
you will see that minimum for 24x8 is required for 400 Mbps service. Thats why I am surprised how they provisioned your device for 400+ Mbps service.