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Forum Discussion
CM600 error counts still zero after three days.
I've had a CM600 on-line for 3 days and the downstream error counts are still zero. Is this a firmware issue or a hardware fault or did my line become amazingly error free for the last few days?
Yes your not understanding of course we all like a clean network the point is the CM-600 does not report errors at all even unplugging the coax from the modem for 10 minutes shows 0 errors this is not right. I would rather have a modem that showed me issues then one that hides them from the user and shows nothing. It appears the system log does work as i have had a few T-3 timeouts that is normal arounf here. But as far as correctable/uncorrectable code words go zip notta only a few one time after a major outage.
Please, when you start a thread be sure to make yourself clear what you are talking about. Your original post did not show that.
Too many and much communication problems every where, Sigh! I am retired now. When I was working miscommunication used to
cause so muchwasted time. Some times I had to travel overseas, or far out-reach places to find that out upsetting me often. I
worked in high level tech support business for almost half a century....Or error logging(syslog) is disabled?
Sorry if there was confustion i didn't start the thread i found it doing a search for CM-600 issues. : - )
VE6CGX wrote:Please, when you start a thread be sure to make yourself clear what you are talking about. Your original post did not show that.
I think I was clear.
A reminder of the content in the first post:
"I've had a CM600 on-line for 3 days and the downstream error counts are still zero. Is this a firmware issue or a hardware fault or did my line become amazingly error free for the last few days?"
Note the: "did my line become amazingly error free...?"
Only Netgear can provide a definitive answer however I've hear other reports of very low/zero errors with the CM600. I did have a short interval where I accumulated a few hundred errors but in the 18 days since the last reboot the modem reports exactly one correctable error.
All i can say is Netgear firmware sucks and they are very slow to fix any thing. This holds true with all there products. From what i have read these modems CM-600 and the 400,500 have a sercurity issue that has still not been patched for close to 6 months or longer. I returned my CM-600 today and put my SB-6183 back in line. The CM-600 was the LAST product i will ever spend my money on if Netgear is on the lable.
Jim769 wrote:From what i have read these modems CM-600 and the 400,500 have a sercurity issue that has still not been patched for close to 6 months or longer. I returned my CM-600 today and put my SB-6183 back in line.
The security bulletin is too vague to be useful however most SB models from the last few years (since 2009) have similar security issues. Since it's up to the cable operator to push the fix it doesn't matter when Netgear/Arris/Zoom provides a patch to the operator. If you're with Time Warner Cable the SB-6183 has multiple fixes waiting -- the other operators mostly just have the last security patch to push.