I have Spectrum and my internet has been acting up for a while now and decided to check my logs and I saw these events. I'm not very knowledgeable in this area.

your actual signal strength looks fine but your log is showing issues back to the isp. If you have any splitters, amplifiers, attenuators in the coax line, remove them. Then try it for a bit. If you still have issues, the isp needs to check the line.

Thanks I already have my cable company coming out tomorrow. I realized yesterday that although I only have one line coming into the house there's still 3 2-way splitters outside of my house that my line comes from. Makes no sense.

yeah, that could cause issues. Usually you put 1x 2-way splitter with one leg feeding the modem and the other feeding the reset of the home (cable boxes). that way the modem gets the best possible speed.

Ok so I had spectrum come out the other day and they can all new wire from the pole to my modem. I also upgraded my internet at the same time to 1gb. I also purchased a new cm1000. I looked today at my event logs and got errors in my logs.

Cm600 errors | NETGEAR Communities

13 Replies

Sca555
Aspirant
Sep 20, 2020
plemans
Guru - Experienced User
Sep 20, 2020
your actual signal strength looks fine but your log is showing issues back to the isp.
If you have any splitters, amplifiers, attenuators in the coax line, remove them. Then try it for a bit.
If you still have issues, the isp needs to check the line.
- Sca555
  Aspirant
  Sep 20, 2020
  Thanks I already have my cable company coming out tomorrow. I realized yesterday that although I only have one line coming into the house there's still 3 2-way splitters outside of my house that my line comes from. Makes no sense.
  - plemans
    Guru - Experienced User
    Sep 21, 2020
    yeah, that could cause issues.
    Usually you put 1x 2-way splitter with one leg feeding the modem and the other feeding the reset of the home (cable boxes). that way the modem gets the best possible speed.

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Cm600 errors