NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
CM600 Firmware downgrade
I switched from Spectrum to RCN. Spectrum upgraded my modem to V1.01.14, and now that I am on RCN, the modem will not work. Per this document:
Spectrum and "All Other ISPs" have different versions. Therefore, I think this is why my modem isn't working with RCN. How do I get this resolved?
I contacted RCN and they couldn't help, because Netgear hasn't released the version to them yet.
2 Replies
Can you send me a PM with your name,email, and phone number I will have our support team work with you on this issue.
DarrenM
- I have a similar problem but with Grande Communications in Texas. It looks like spectrum has a newer firmware and a factory reset isn't removing those updates... Any advice?
