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Forum Discussion
SiliconRage
Jun 05, 2016Aspirant
CM600 HOT
I just purchased a brand new CM600 and I have it installed with Time Warner internet service. The concern I am having is, the modem runs so HOT it's hard to think this is normal? Anybody else have th...
DarrenM
Jun 06, 2016Sr. NETGEAR Moderator
Hello SiliconRage
Is it way to hot to put your hand on? do you have it out in the open so it can get air? If it is way to hot I would suggest contacting Netgear support.
http://www.netgear.com/support/contact.aspx
DarrenM
SiliconRage
Jun 06, 2016Aspirant
My modem is not too hot to touch, but almost! I have the modem in my climate controlled closet on a shelf wide open to the rest of the room. I ordered a infrared thermometer that will be here Wednesday. On Wednesday I can give you guys exact temperatures. Anybody else have experience with this modem?
- SiliconRageJun 12, 2016Aspirant
I purchased a infrared thermometer and according to the thermometer, the modem is running at 123°! Is this normal, or a fire hazard?
- DarrenMJun 13, 2016Sr. NETGEAR Moderator
Hello SiliconRage
Here is what it should be at
Operating temperature: 32° to 104°F (0° to 40°C)
So it does seem to be hotter than normal I would contact our support.
DarrenM