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Forum Discussion
evett5
Apr 16, 2019Aspirant
CM600
I got a new cm600, The problem is the modem will not display Cable connection or Event Log. When I do a factory reset it will display cable connection and event log for a little while then disappears...
evett5
Apr 16, 2019Aspirant
All of the lights are green,The problem ia when i access the netgear genie it will not display cable connection or event log.
plemans
Apr 16, 2019Guru - Experienced User
try logging in via your browser. Netgear isn't updating genie anymore. I put the notice at the bottom. Are you able to see all your info when you access it via browser? address is usually 192.168.100.1 its not always that, but its the common address.