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raif281's avatar
raif281
Follower
May 26, 2020

CM700, unplugged it for 10 minutes now it wont work

I have a cm700 which I've had for almost 2 years with no problems. Our new TV came in yesterday so I unplugged everything to rerun wires and straighten it up some. The modem was unplugged for maybe 10-15 minutes, I plug it back in and now nothing seems to be getting internet from it. I've reset it and eveything a few times.

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User
    May 26, 2020

    If you log into the modem (192.168.100.1). What is the screen shot showing for the cable connection page?

    did you add any splitters, attenuators, amplifiers to the line? 

    Change any connectors? maybe there was corrosion on one of the coax lines and removing caused an issue.