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Jan5438's avatar
Jan5438
Follower
Aug 06, 2021

CM700

Every morning I have to reboot modem.  Once reset everything is fine.  What is the problem?

9 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    do you have a screen snip of the cable connections page and the event logs? 

    That'll help us. 

    Why are you having to reboot? What actual issue are you running into?

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    Jan5438 wrote:

    Every morning I have to reboot modem.  Once reset everything is fine. 


    As plemans says, why?

     

    Reboot is not the same as reset, which is much more severe. Which are you doing?

     

    The CM700 is a basic modem. It doesn't do much beyond connect you to the Internet. Any problems may be down to whatever else you have on your network.

     

    Is there some sort of router that is causing you problems?

     

    Is it just a case of devices that won't connect to your network?

     

    You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware.


    Cable Modems & Routers

    • Zee315's avatar
      Zee315
      Aspirant

      I did a chat with comcast and they told me theres an issue with a boot file for the CM700 and I should contact netgear but I'm also out of my 90 day window. Wasn't trying to upgrade but I may have to.

      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User

        Zee315 wrote:

        I did a chat with comcast and they told me theres an issue with a boot file for the CM700 and I should contact netgear but I'm also out of my 90 day window. Wasn't trying to upgrade but I may have to.


        My sensors tell me that this is ISP in buckpassing mode again. But we may be able to get Netgear to pay some attention.

         

        Perhaps ChristineT or DarrenM  can help.

         

        Among us regulars, plemans is a cable modem user and knows more than most about those devices .