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Forum Discussion
configure modem for higher speed
I have the CM500 modem and AC1900 dual band router. These devices have worked great for me. I recently paid Comcast to upgrade my internet speed to 400mbps. After running tests I was still only ge...
Ok thanks. My first step will be downgrading from 400mbps to a teir that doesnt exceed the capability of the CM500.
I guess from there I hook the modem up to a laptop via ethernet cable and set up as new device?
Ok thanks. My first step will be downgrading from 400mbps to a teir that doesnt exceed the capability of the CM500.
>> Yes, that is fine. 300 Mbps would be a good option
I guess from there I hook the modem up to a laptop via ethernet cable and set up as new device?
>> for making rate changes, I believe you need to call comcast to change the config file. Rate changes cannot be done via self-activation system. Please make sure CORRECT CONFIG FILE has been sent your device. You need to get the CSR agent to confirm this 3 times as they make lot of mistakes. It is for the package your are purchasing and not a low-end config file.