Could not detect ip-adress camera

First a bit of spec's 😉

Home network
PoE Switch: Netgear ProSafe GS108PE
Camera: Hikvision DS2CD2345FWDi 2.8

The appendix shows how my home network is structured. I can "see" the Nas, HDD and the printer via my iMac.

Now I would expect that, after the camera is connected via the PoE switch, it should also be visible.

To detect the camera (IP address) I use the program "iVMS-4200” for Mac. Unfortunately, this program can not detect the camera in the LAN.

Meanwhile, I have once turned everything on and off to see if the camera could be detected afterwards. Unfortunately ..

I made a "map" of the network and at first glance I can not discover anything strange. According to the schedule, the camera should be in the same network as my iMac.

I have to say that I am not really ICT-technical and am more concerned with "Trail & Error".

I hope I can get some tips from you ... 😉

Best Regards,

Frans

Installation

FransVerhoeve
Nov 28, 2018
Hi antinode, thanks for your quick response. Meanwhile I have found out that the IP camera has a different IP range than my network. No wonder then that I can not detect it. How did I fix it:

First I took a laptop and gave it an IP number that fell in the same range as the camera.

Then I found the camera and adjusted the IP address to that of my network.

Then I have detected the camera in my network and have been able to make the necessary adjustments in the camera.

Thanks again for thinking along.

Best Regards,
Frans

4 Replies

antinode
Guru
Nov 28, 2018
> [...] I made a "map" of the network and at first glance I can not
> discover anything strange. [...]

It looks ok to me, too. Does the router have anything like an
"Attached Devices" or "DHCP clients" report which would show the IP
address of the camera? If you connect a computer directly to the same
switch as the camera, does that change anything?
- FransVerhoeve
  Aspirant
  Nov 28, 2018
  Hi antinode, thanks for your quick response. Meanwhile I have found out that the IP camera has a different IP range than my network. No wonder then that I can not detect it. How did I fix it:
  
  First I took a laptop and gave it an IP number that fell in the same range as the camera.
  
  Then I found the camera and adjusted the IP address to that of my network.
  
  Then I have detected the camera in my network and have been able to make the necessary adjustments in the camera.
  
  Thanks again for thinking along.
  
  Best Regards,
  Frans
  - antinode
    Guru
    Nov 28, 2018
    > [...] the IP camera has a different IP range than my network. No
    > wonder then that I can not detect it. [...]
    
       For any device which does not have a simple user interface (like,
    say, an IP camera, or anything which lacks an actual keyboard and
    display), there are advantages to using DHCP instead of a static address
    (configured on the device itself).
    
       With DHCP, any new device should get a valid (local) address the
    first time, and, if you need to specify a fixed address for the device,
    then you can reserve an address for it on the DHCP server (typically on
    the router).
    
       Glad to hear that you got it to work.

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Could not detect ip-adress camera