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Forum Discussion
Critical Events on CM1000 - Drop of Internet Multiple time Daily (Xfinity)
2-3 times a day my connection says "no internet" even thought all the lights are solid green on my CM1000 modem. I have a red light on my router for the incoming internet signal. Rebooting the mode...
Do you know where the power level ranges should be on these upside channels? Should they be similar to the downside power levels? What is preferable? I will have the ISP come out and test the line. Any chance it might be time for a new updated modem or are all these issues ISP line related? Thanks for you input, I appreciate you time.
Power on the UP is good. With in spec.
What speed tier package do you pay for? The CM1000 only supports up to 1Gb speeds on the DOWN so any packages beyond, you'll not see with this modem. XF reported to split the 1Gb pack into an 800 and 1.2Gb last year and doing away with the 1Gb tier. Causes some problems for some NG modems that could not use 1.2Gb.
600 down package from xfinity in our area was they best they offered at the time ... xfinity doesnt offer anything special on the up in our area ... max is like 17-18 up (grrr)
Soon to get fiber optic in our neighborhood... hardware will change at that point but still a ways off...