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Forum Discussion
D7000 2.4hz channel is not working
Such a lovely tech nerd aren't we?
Manual read. Did that before posting here.
What was I doing? Using chromecast and connecting with my phone.
Tried every other device in the house to connect to the 2.4 channel.
Lights that would suggest error, none.
Error messages only from other devices saying cannot connect.
Just as vague only more words.
Guessing my option is return faulty device as forum just as useful as non existent phone service
Manual read. Did that before posting here.
What was I doing? Using chromecast and connecting with my phone.
Tried every other device in the house to connect to the 2.4 channel.
Lights that would suggest error, none.
Error messages only from other devices saying cannot connect.
Just as vague only more words.
Guessing my option is return faulty device as forum just as useful as non existent phone service
> Manual read. Did that before posting here.
Wasn't obvious.
> Lights that would suggest error, none.
I'm glad that you're satisfied, but that doesn't tell me much about
the actual states of the LED indicators on your router. The "2.4 GHz
WiFi", "5 GHz WiFi", and "WiFi On/Off button with WiFi LED" LEDs would
be particularly interesting.
> Just as vague only more words.
Yup. Which is why some accurate, specific details would be more
helpful.
> Firmware version?
Still wondering.
> Tried every other device in the house to connect to the 2.4 channel.
What, exactly, happens when you try? Does that network SSID appear
in the lists of available networks on these devices? Does the 5GHz
radio work any better?
> Guessing my option is return faulty device as forum just as useful as
> non existent phone service
"Life is like a sewer... what you get out of it depends on what you
put into it."
- My reading it is as obvious as the questions you want answers to without asking them.
2.4hz - white not flashing
5hz-white not flashing
DSL- white not flashing
Net-white not flashing
Power-white not flashing
More specific details are very simple to give when one knows the details that the individual requires. Again I cannot read your mind.
Firmware- v1.0.1.44
Yes the 2.4 is visible, it says "authentication error" when trying to connect. Yes same password is used on devices as the network. Re-entered for each attempt.
5hz works fine for everything except the chromecast, which is an older model so only works on 2.4.
I might repeat your quote of poor taste as one cannot answer questions they do not know.
Spend less time infront of the monitor and go out and work on your interpersonal skills. Your life will taste less like a sewer.> [...] I cannot read your mind.
Nor can I see what you're doing, or what happens when you do it.
> Yes the 2.4 is visible, it says "authentication error" when trying to
> connect.
And, on message three, we finally learn what the symptom is, beyond
"not working". At least we can now stop worrying about the LEDs.
> Yes same password is used on devices as the network. Re-entered for
> each attempt. 5[G]hz works fine [...]
"Re-entered" means at the device or at the router?
Is this a new installation, or did a working environment go bad? The
usual reason for an "authentication error" is a bad passphrase. Have
you tried re-specifying it (on the router) for the 2.4GHz radio? If
that doesn't help, then it might be worth applying the panacea: a full
reset and (manual) reconfiguration of the router. Are you using the
same "Security Options" on the 2.4GHz and 5GHz radios? Are you using
any (ADVANCED > Security >) Access Control?
> [...] one cannot answer questions they do not know.
> [...] As usual, showing actual actions with their actual results
> (error messages, LED indicators, ...) can be more helpful than vague
> descriptions or interpretations.
How much plainer does it need to be?
> [...] go out and work on your interpersonal skills. [...]
Thank you very much for your most valuable advice.- One would usually ask questions to find out the useful information that they are after, not be condescending.
Well I am disappointed it took the "master" so long to ask the relevant questions instead of being dismissive and responding with "read"
I have re-entered the password into both the modem and the devices multiple times to make sure it wasn't a user error. I even copy and paste it in to eradicate fat fingers.
This error has occurred during use in a working environment.
I have also done the full "panacea" and reset and reconfigured the security for both channels to no avail.
I do not know how much clearer it has to be? You want the problems and actions? Ask me the relevant questions?
Some more sage advice for you, don't look at life like a sewer. Life is like a garden, you put crap in and with a little work you get fruit, vegetables and flowers out.