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Forum Discussion
Avezes08
Jan 04, 2022Tutor
Dejavu - cax80 and xfinity
Same issue as everybody else. I had the xfinity modem, got full 1.2 gig... "Upgraded"to cax80 and best i can get is 500ish. I have tested hard wire, wireless, moving it to a different connector, had...
FURRYe38
Jan 05, 2022Guru - Experienced User
Please post a copy and paste of the modems connection status page.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute then back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
https://kb.netgear.com/24311/Power-level-guidelines-for-a-NETGEAR-cable-modem-router?article=24311
https://www.duckware.com/tech/solving-intermittent-cable-modem-issues.html
There is a known issue with 5Ghz wifi:
The CAX80 can handle near 900Mbps and over that on Wire. Mine does. However I'm not on XF.