Devices appearing in Network (viewed by Windows explorer)

Question

Aloha-&nbsp;I have a c3000 Cable Modem/Wireless Router, Time Warner as the provider.&nbsp; I have no issue connecting to internet wired or wireless.&nbsp;The issue:&nbsp; When using Windows Explorer and checking the network, i can see additional devices on the network (tablets and mobile phones) that have no IP address, but does list the device, along with the MAC address.&nbsp; However, when using IP Scanner, the "other" device(s) does not appear, only the 2 computers and the router appears.&nbsp; When checking the router, only devices that show as connected are the 2 computers only.&nbsp; Please note that the "other" devices are not mine.&nbsp; All of the possible wireless devices have been turned off.&nbsp;This behavior was observed when both computers were connected wirelessly, and wired.&nbsp;&nbsp;When connected wired, I disabled the wireless function on the router, the "other" devices do not appear at all (tested for a week).&nbsp; Once enabling the wireless on the router, the "other" devices begin to appear.&nbsp; Please note that it stay visibles (using Windows Explorer) from anywhere to a few minutes to couple hours.&nbsp;&nbsp;I cannot figure out why these "other" devices appear.&nbsp; I do need the wireless to be functional for my tablet and smartphone&nbsp;What i have done so far:I have already reset modem back to factory, changed SSID Name and Changed Password (Security WPA/PSK).&nbsp; I have also changed the logon password.&nbsp; Wireless Guest is disabled.&nbsp; Wireless is enabled and broadcast visible. Remote access is disabled.&nbsp; WPS has been disabled.&nbsp; No other Router/wireless is being used.&nbsp; Laptop and a desktop are now connected via wired connection.&nbsp; Both computers have their wireless network adapters disabled. No other devices are connected (USB) to the computers (smartphone, tablets, etc.)&nbsp; Router is set to only allow specific devices only (2 computers). Smartphone and tablet wireless is disabled.&nbsp;Mahalo (thank you) for your time, and any assistance would be greatly appreciated.&nbsp; I look forward to a response.&nbsp;&nbsp;&nbsp;

DarrenM · Answer

Hello Lovealoha

&nbsp;

It sounds strange but it could for some reason have mac address of old devices that have connected to the router in the past saved in the modem. I would try to factory reset again make sure you hold the reset button for at least 10 seconds.

&nbsp;

DarrenM

Livealoha · Answer

Mahalo (thank&nbsp; you) for your reply.&nbsp;&nbsp;Appreciate you taking the time to comment, however, from my original post, you can see that i have already reset router back to factory.&nbsp; assigned new logon password, and a new SSID/Password.&nbsp; Disabled WPS...etc.&nbsp;&nbsp; (see original post)&nbsp;Any other ideas?&nbsp;Please keep in mind that currently, both computers have thier wireless disabled.&nbsp; when i turn on the wireless on the router (only), the device(s) that i have never owned begin to appear..only within the windows file explorer.&nbsp;&nbsp;I look forward to your reply.

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Devices appearing in Network (viewed by Windows explorer)

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