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Forum Discussion
did a factory reset and now can't get on home network
We have a basic modem/router combo - N300 wifi cable modem router, model C3000 we keep in the basement. We had originally been set up on a home network that included a wifi signal booster on the 2nd floor. Recently we couln't get internet and after troubleshooting with our provider, then netgear, we were advised to do a factory reset, which we did. Our network is now the default netgear and internet IS working. However, I can still see our original home network name, but can't get internet from that network. My wifi booster is on that network, so I am unable to use that with the netgear network. I tried logging in to http://routerlogin.net, but it isn't recognizing the default login or password. I've also tried a number of login and password names we may have changed it to, but none of those are working either. Help, please!
1 Reply
Your booster probably hasn't changed over. If you plug it, does the signal disappear?
If its the booster, just factory reset it (push and hold reset for 7-15 seconds while powered on, the lights should change). And then go through the setup again.
You didn't put what booster you have but you can go to netgear.com/support/ type in the model number and it'll have install guides, videos, and manuals that can help reinstall it.
