NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

tiweintraub's avatar
tiweintraub
Follower
Dec 23, 2020

Disable SIP ALG on CM500

Hello:  I am trying to disable SIP ALG on my CM500-100NAS Cable Modem.  I am arunning v1.01.14 Firmware.  Under the advanced tab, I don't have the options to go to SETUP-WAN SETUP and disable SIP.  What am I missing here?  I am using Comcast/Xfinity as an internet provider.  Is this something that Comcast needs to turn off?  Thanks for the advice.

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User
    Dec 23, 2020

    What you're missing?

    The CM500 is a modem only. It isn't a router. 

    There's no disabling it on a modem. 

    Maybe on a modem/router combo device but not strictly a modem.