Forum Discussion

fireblaze41313's avatar
May 09, 2020

Disconnecting

There is this weird thing going with the thing, for example when on FaceTime doesn’t matter how long into the call but it’ll kick me off the connection and force me to switch to LTE and drops the call and when that happens I’m connected like nothing happened. And earlier today the upstream light started blinking (still green) and when I seen that I ran a Speedtest and it failed I tried to find some answers on reddit contacted my ISP (which is Spectrum), reset the thing, shoot I even went as far as blaming my phone and got a new one still nothing what can I do?

3 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?

    • fireblaze41313's avatar
      fireblaze41313
      Aspirant
      Auto, yes
      Nothing is on 2.4 everything is on 5 or wired!
      WiFi-neighbors? I live in a vertical duplex, one neighbor I guess.
      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Try setting manual channel...