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Forum Discussion
wonders
Mar 07, 2016Aspirant
dm111psp v2 WARNING administer already online
Every time i tried to access the modem menu i kept getting this error ans for several hours was unable to access the menu, and because of that no net access. Even after successfully getting the...
wonders
Mar 07, 2016Aspirant
i just trued it now and get the warning:
System Authentication Failed.
Another Administrator online.
- DarrenMMar 10, 2016Sr. NETGEAR Moderator
Hello wonders
Have you tried to factory reset the device or try changing the admin password.
DarrenM
- wondersMar 10, 2016Aspirant
I couldnt do the factory reset because i couldnt access the modems menu, and the paper clip in the hole was a no go, its just flat and poking did nothing. I did finally get to the menu and do the reset. I also have changed the pass, but it still happens even when i remember to logout instead of just closing the window.
- DarrenMMar 10, 2016Sr. NETGEAR Moderator
wonders
To factory reset you have to hold down the pin hole button for 10 seconds.
DarrenM