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Xealkry's avatar
Xealkry
Follower
Nov 18, 2017

Double NAT issue caused by ISP, with R6100 gateway

On my Xbox One, I’m getting a double NAT error. I’m pretty sure this started after we upgraded our internet. Now, I can’t connect to EA servers in battlefield 1. This doesn’t happen in battlefront 1 (Other EA game), and other games, so I’m not 100% positive if double NAT is actually the main issue. Tell me if I might be on the wrong track.

 

Back the the point. I’ve called my ISP and they’ve confirmed they’re running a NAT before my gateway (Netgear R6100). My gateway is also running NAT, so I’m being double-NATed. I’m fairly tech-savy but I don’t know how to fix this without exposing my home network, having it still function, being able to still login to the gateway, etc.

 

Does anybody know how to fix this? Without transferring to a different ISP? It’s not an option.

 
 
 
 
Double NAT
Firmware
Hardware
R1600
Troubleshooting

1 Reply

  • antinode's avatar
    antinode
    Guru
    Nov 18, 2017

    > [...] I've called my ISP and they've confirmed they're running a NAT
    > before my gateway (Netgear R6100). My gateway is also running NAT, so
    > I'm being double-NATed. [...]

       With my weak psychic powers, I can't identify your "my ISP" or the
    equipment to which your R6100 is connected.  When having two cascaded
    routers is the problem, the usual solution is to make one of them not be
    a router.  In some cases, the ISP gizmo can be put into a bridge mode.
    Alternatively, the R6100 can be configured as a wireless access point.

       Visit http://netgear.com/support , put in your model number, and look
    for Documentation.  Get the User Manual, and look for "Wireless Access
    Point" (page 85).

       Which of these two solutions is better may depend on which device you
    can control, and which router has more/better desirable features.