Dropping Connection Multiple Times a Day -- Do not purchase

Question

I have browsed multiple topics and see this is a recurring theme.&nbsp; I have the c3700 in my home and another home.&nbsp; In both it crashes multiple times a day.&nbsp; It then reboots and works fine until it crashes and reboots.&nbsp; This happens at least 10 times a day.&nbsp; It is not the cable as my old modem and router work fine in both homes.&nbsp; It is not on a splitter.&nbsp; It is the netgear router.&nbsp; I have not seen an answer to this problem in any of the discussion topics.&nbsp; Do not purchase this router/modem combo unless you want the aggravation of waiting for it to reboot every half hour or so.&nbsp;

somethingcleve5 · Answer

I should note I've done the reset multiple times on both devices.&nbsp; Since it is happening with both units in both homes there is no question it is the netgear modem/router that is the issue.&nbsp; I've also seen multiple discussion posts with this same issue and none have been resolved.&nbsp;

LALIN · Answer

IM HAVING THE SAME PROBLEM WITH THE SAME UNIT EVERYDAY.

somethingcleve5 · Answer

It's crashed in the neighborhood of 20-25 times today.&nbsp; It's the biggest pos I've ever purchased, and that includes my first car, which was 10 years old.&nbsp; I am going to go on a crusade to warn people.&nbsp; It's beyond annoying.&nbsp;

DarrenM · Answer

Hello somethingcleve5 and LALIN

&nbsp;

I would contact Netgear support if the modem is still under warranty they will be able to do some troubleshooting with you and replace the modem if they find it defective.

&nbsp;

http://www.netgear.com/support/contact.aspx

&nbsp;

DarrenM

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Dropping Connection Multiple Times a Day -- Do not purchase

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