embedded web interface fails after week runtime

Received response from Netgear Support (Netgear Support Case #28684210) stating the following:

"Our engineers seem to be able to find the cause of this issue. They will release a firmware to fix it. However, it is going to take a while before it will be released to Xfinity end users."

Regards,

Ricardo

Expert ID: 8315

NETGEAR L2 Support Expert

Also, received followup response to followup inquiry as to timeframe when firmware fix can be expected to be released stating the following:

"Thank you for responding. I cant really provide an ETA on when our engineers will release the new firmware. Once the provide it to your ISP, the ISP will run another test before they will push the firmware to the modem/routers."

Regards,

John

Expert ID: 8312

NETGEAR L2 Support Expert