NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

StarboardBow's avatar
StarboardBow
Star
Jul 04, 2017

embedded web interface fails after week runtime

Have C3700-100NAS, currently running firmware V2.02.08 upgraded thru Comcast xFinity ISP.   Can normally connect to unit's embedded web interface both thru default IP 192.168.0.1 and URL http://rou...
c3700
Troubleshooting
JsChiSurf's avatar
JsChiSurf
Tutor
Sep 26, 2017

StarboardBow

 

Curious if the issue still remains for your router version as well (https://community.netgear.com/t5/Cable-Modems-Routers/AC1900-C7000-100NAS-Admin-web-server-stops-responding/td-p/1287611) and/or if you've received a firmware update to address since your post?

 

I can't seem to even get the courtesy of a response to my ticket to acknowlege after repeated follow ups, which is very frustrating.  Surprised to see that you received a response at least.

StarboardBow's avatar
StarboardBow
Star
Sep 26, 2017

JsChiSurf --

 

Am still awaiting release of firmware update to fix issue found with current v.2.02.08.

 

Back in early July, Netgear Support indicated their engineers confirmed it would take 2-3 months for new firmware to be released -- do plan to follow up soon to get status.

 

Would suggest maybe referencing my open ticket number noted above in your ticket which might get some response.