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Venky1's avatar
Venky1
Follower
Dec 14, 2025

Every month I have to reconfigure the CAX80

Mine is different; every month, the CAX80 internet connection must stop, and then will require a password change.  I have been having the same problem for 4 months. Every month I have to reconfigure ...
cax80
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Dec 17, 2025

Any updates on this? 

 

Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router

https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router

 

Venky1 wrote:

Mine is different; every month, the CAX80 internet connection must stop, and then will require a password change.  I have been having the same problem for 4 months. Every month I have to reconfigure the CAX80. This month is twice. I am tired. Is frustrating. I have called and spoken with their customer support/ technician unit  4 times, and I still have the same problem every month. The problem is that it has been more than four months since I purchased this CAX80, so I can't return or replace it.