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Forum Discussion
factory reset after power failure CAX80 RAX50
every time i have a power failure my cax80 loses my cable company info as well as my admin login security question and any other settings. same goes for my rax50 which i only have setup as an access ...
Any updates on this?
brettdotcom14 wrote:
every time i have a power failure my cax80 loses my cable company info as well as my admin login security question and any other settings. same goes for my rax50 which i only have setup as an access point for the cax80 but i still have to reconfigure it. i backed up both to restore quicker but i was hoping there was a permanet solution. both firmwares are up to date. thanks
Unfortunately No still happening to this day anytime I lose power. I’m probably going to have to contact Netgear. Not that I lose power that often but it’s a bit annoying having to do to both of them every time.
Have you tried newer FW yet?
If you have, I recommend downloading this to a wired PC first, Use MS Edge or Firefox to load the FW. After the CAX 80 is back online, press the reset button for 10 seconds or I prefer the ERASE button under Advanced Tab/Advanced Settings/Backup. Set the CAX up from scratch, then see if it still happens.
- I will give that a try. I know I had the app check for new firmwares but they said they were up to date. Appreciate the help and info
NG may not put new FW updates on there auto update services so the modem or NH app may not catch anything. I try to post new stuff here in the forums as I see it come out or gets posted from NG.