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Forum Discussion
SimpleUser
Mar 07, 2016Tutor
firmware update c6300 ac1750
It seems Netgear sold me a cable modem that can only be updated by an ISP. Of course, my ISP (TWC) will not update the firmware because it is not their equipment. So, I figure I will try to return th...
cgs626
Mar 28, 2016Aspirant
Hi SimpleUser,
Do you have any updates since last posting? I am having the same issue (same router same ISP).
This is definitely an eye-opener for future router purchases. I can't imagine there isn't some other way to update the firmware on these routers (USB in back of router?) than "to go through the DOCSIS" system.
TWC did tell me that my modem "would be upodated automatically as all the TWC modems will be compatible with the firmware [once they approve it]". She then said, "Your modem will be updated with the newest firmwares. I have checked twice and confirmed with my supervisor."
I will keep an eye on it and hopefully this will end up being true for all of us in this situation.
P.S. Only starting looking in to this because for some reason my phone connected to my Wireless Network cannot access the web. This only became an issue very recently without me changing anything, so not sure what's going on...
DarrenM
Mar 29, 2016Sr. NETGEAR Moderator
Hello cgs626
The current firmware for the C6300 on TWC is V2.01.14 this was released not to long ago is this the version you are on?
DarrenM