NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
SimpleUser
Mar 07, 2016Tutor
firmware update c6300 ac1750
It seems Netgear sold me a cable modem that can only be updated by an ISP. Of course, my ISP (TWC) will not update the firmware because it is not their equipment. So, I figure I will try to return th...
KayK
Sep 14, 2016Tutor
Hi,
I just came off a live chat with TWC and got my C6300 up-dated to the latest firmware. TWC claims that they auto-updated but this didn't happen in my case (I was still on a v1 firmware last time I checked). The entire procedure wet very smoothly and took less than 5 minutes with no interruptions to internet service (incl. VPN).
So for those who have problem getting TWC up-dating the firmware on their router try the live chat!
Thanks,
Kay