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Forum Discussion
firmware update c6300 ac1750
It seems Netgear sold me a cable modem that can only be updated by an ISP. Of course, my ISP (TWC) will not update the firmware because it is not their equipment. So, I figure I will try to return th...
Hi SimpleUser I apologize for any inconvenience this may have caused you.
Cable modem manufacturers do not do manual firmware updates. All firmware updates must go through the DOCSIS system meaning once ISP's certify the firmware that firmware is uploaded to TFTP and provisioning servers then pushed out to the users modems. So, your ISP is responsible in updating the firmware of your modem.
The latest firmware available for your device is version 2.01.14.
See this article for more information.
Im haaving issues with my modem like the others. I am on cox cable how do I fix my issue?
Are you on the old firmware (v.1). Definitely worth getting up-graded to v.2. The issues I had completley disappreaded after the up-grade (connectivity speed also increased).
Again, I recommend to chat because it's less frustrating and generally saves time.
Ka
DarrenM, i sent you a pm. I am on Charter and have had the C6300 for a long time. I do not know when I bought it. I am trying to port forward, but the router's firewall is blocking it. There isn't a firewall option under advanced > security, which means that I cannot fix this. I found in another thread that the V1.02.21 fixes this, but the only way to get the firmware is throught the ISP, or through the Netgear Genie app. The Genie states that I am up to date on the firmware. Is there a way that you can send me the firmware and I will manually update it?
Thanks
Hello mummandy
I responded to your Pm
DarrenM
