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Forum Discussion
firmware update c6300 ac1750
It seems Netgear sold me a cable modem that can only be updated by an ISP. Of course, my ISP (TWC) will not update the firmware because it is not their equipment. So, I figure I will try to return th...
Im haaving issues with my modem like the others. I am on cox cable how do I fix my issue?
Are you on the old firmware (v.1). Definitely worth getting up-graded to v.2. The issues I had completley disappreaded after the up-grade (connectivity speed also increased).
Again, I recommend to chat because it's less frustrating and generally saves time.
Ka
DarrenM, i sent you a pm. I am on Charter and have had the C6300 for a long time. I do not know when I bought it. I am trying to port forward, but the router's firewall is blocking it. There isn't a firewall option under advanced > security, which means that I cannot fix this. I found in another thread that the V1.02.21 fixes this, but the only way to get the firmware is throught the ISP, or through the Netgear Genie app. The Genie states that I am up to date on the firmware. Is there a way that you can send me the firmware and I will manually update it?
Thanks
Hello mummandy
I responded to your Pm
DarrenM
Hi, I haven't come here for a while but the C6300/firmware issue has been solved a couple fo months ago with Charter. Even though they say they do not have the updated firmware as told by Netgear (they often played me like a pingpong), they do have the ability to make it work although it is model of Netgear products supported by Charter. But there is trick here. Not everyone at Charter can do the job. You need talk to a technical guru at Charter who can somehow make it work for you with a new replacement C6300. When done, the firmware automatically updated from V1.02.20 to V1.02.21 (not positive for accuracy but will update if wrong). I did not respond to other inquires from other ISP, sorry.
