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Forum Discussion
firmware update c6300 ac1750
It seems Netgear sold me a cable modem that can only be updated by an ISP. Of course, my ISP (TWC) will not update the firmware because it is not their equipment. So, I figure I will try to return th...
OK, then Netgear needs to beat down TWC, who insisted they do NOT do firmware updates. Even after I told them what you (Netgear Support) stated. After 10+ minutes of live chatting I got no where. In my oppion there is brake down in responsibility to the customer. I've moved on and learned that the Seagate 2TB HD will not stream through my Netgear C6300 Router because it also has to power the HD. I tried streaming a movie using an HD tht has it's own power source and it played just fine. So, I have found a Sabtent USB docking station (model # EC-DFFN) that will power my 2TB drive. It makes sence that it should stream now. Can you, Netgear, give me a thumbs ups that it will work fine before I spend my dollors?
Seen your link above and see that TWC is on the current version based on your table. But, that does not excuse TWC tech support from informing customers that it is NOT thier responsibility. TWC.....the worse!!
Thanks for your time and support.
Boxcar-7...
I also have charter and still on Ver V1.02.20. How do I manually update the firmware? Netgear genie says I'm up to date.
The current version should be v2.01.14 as seen recently somewhere on the internet. But the Charter and Netgear always play the customers as a Ping-Pong ball back and forth! Frastrating! A charter tech said it can be updated through the USB port on the router, anyone ever succeeded on this?
Has anyone seen a download for V2?