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Forum Discussion
Gordy206
May 03, 2022Initiate
Firmware update c7000v2
After spending several hours I am reaching out to the community for help. I have a solid wifi connection but my speed is slow. The firmware needs updating for my C7000v2 (3 years old). The current fi...
Gordy206
May 03, 2022Initiate
I have spoken to the ISP and they say the firmware should update automatically, and it is not.
Is it your advice to go back to the ISP (Astound broadband) and ask them to do what?
If the ISP is to provide the firmware for owner provided routers then why is firmware available to download by Netgear product users?
Why don’t have I a place to download the firmware on my app or on the Netgear Genie?
With regards to your question about speed. My service is providing a speed of 250mbps and when I test the speed I typically get between 70 and 90 mbps.
Is it time for a new router after 3 years?
Thank you so much for your assistance.
michaelkenward
May 04, 2022Guru - Experienced User