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Forum Discussion

supems's avatar
supems
Aspirant
Aug 26, 2017

Firmware upgrading on the cable modem C6300 issue

I have a cable modem wifi router C6300. I cannot upgrade the firmware because I cannot manually upgrade it nor the service provider has the firmware. I am still using an ancient V1.02.21 firmware where the latest one available is V2.01.18... I have tried various things but nothing worked... Please help...

 

Supem

Troubleshooting

4 Replies

  • vkdelta's avatar
    vkdelta
    NETGEAR Employee Retired
    Aug 27, 2017

    who is your ISP? Cable devices are upgraded by ISP and NTGR has not capability to upgrade them remotely. 

      • vkdelta's avatar
        vkdelta
        NETGEAR Employee Retired
        Aug 28, 2017

        Oh ok. Suddenlink would be a hard nut to crack for Cable modem upgrades. 

        other ISPs (including Comcast, Cox, Spectrum, etc) push upgrades to retaail modem with Comcast being best in class.