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Forum Discussion
kev11n
Jan 04, 2016Tutor
Frequent Lag Spikes/DoS Attacks
I need help figuring out why my internet keeps going out on me and lagging horibbly. I think I am getting DoS attacked, but don't understand how since what I believe to be the DoS attacks aren't tar...
Babylon5
Jan 04, 2016NETGEAR Employee Retired
Have you contacted your ISP about this? The logged messages don’t appear to be too frequent; the router can handle tens of thousands of packets per second, so I don’t think this is targeted at you specifically. Your ISP may be able to tell you if this is prevalent across their network and if so then I would expect then to take action against the source, if it is not prevalent then they may still take action, and/or they could allocate you a different Public IP address to see if the issue goes away. It is also possible that a PC on you LAN.
- kev11nJan 04, 2016Tutor
I have been contacting them about this since Sept. when I got the service initally. They have sent 5-6 techs out and even ran a brand new line and all new coax through the house, and installed a new coax jack on the wall. I am done talking with them as they just keep telling me I need to reset my modem. They are complete idiots over at comcast. They told me I needed to contact Netgear in order to get my Public IP changed, which is just hilarious to me. These attacks happen very frequently, almost every hour, I couldnt post a bigger log due to a 20000 character limit on a post, and also the log can only show so much before it erases old and writes new.
- Babylon5Jan 04, 2016NETGEAR Employee Retired
That’s a peculiar response to what clearly isn’t a hardware issue.
Netgear can’t change the Public IP address, that’s issued by the ISP equipment. For some cable services the Public IP address can be forced to change by changing the MAC address reported by the router to the modem, in your case you may be able change the C7000 Gateway MAC Address, but I’m not sure if you might then have to contact your ISP to have the new MAC address registered (which may be the MAC address of the computer – I can’t tell for sure reading the manual). At the end of the day, the Public IP address issued by your ISP is certainly not under Netgear control.
- kev11nJan 04, 2016Tutor
I know its not, which is why I laughed in their face. I guess I'm just SOL.