Genie app no longer working properly when trying to manage my router. I have tried re downloading

Question

I have a c7000 v2 and the genie app was working great. Now the app doesn't work at all. Doesn't show network name, network map only shows one device, no speed test. Pretty much the app is useless now. Has anyone had this issue or know of a fix? I've downloaded the app multiple times and no change. My router is not supported with the nighthawk app either.

FURRYe38 · Answer

The Genie app is becoming out of date and may no longer support any NG product.

Jpandersen · Answer

Is there another app I can use? Nighthawk app isn't compatible. Or am I forced to use router login to manage my router?

FURRYe38 · Answer

Make sure the Genie app is up to date.&nbsp;You'll need to use a web browser and the modems web page to do any modem mangagement.

Jpandersen · Answer

Thank you. I'm new to all of this. Do I use the routerlogin.net web page or is there another web page?

FURRYe38 · Answer

Try that or 192.168.0.1

Forum Discussion

Genie app no longer working properly when trying to manage my router. I have tried re downloading

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